ANDY MATTES - HP/EDS SENIOR VICE PRESIDENT IN PODCAST RANT & SERIOUS POLICE CORRUPTION PROBE

Andy Mattes has released a podcast to HP ENTERPRISE SERVICES employees warning them to keep quiet about the goings on within troubled HP ENTERPRISE SERVICES.

In his rant, Mattes says:

"I want to make the official legal disclaimer, anything that i do say, may or may not resemble the truth..."

- and -

"People have been leaking stuff into the news, I can only urge you to keep the conversation we're having here amongst ourselves.....the more we can keep it amongst ourselves the more open we can talk, if we have to get the feeling that everything we do will show up in the newspapers tomorrow you will get whitewashed statements."



UPDATE

It has also come to light that Andy Mattes was involved in a corruption scandal during his time at Siemens. According to sources Mattes was among five Siemens employees arrested as part of an investigation into embezzlement and possible bribery at the company.

Reports say that company executives created a secret slush fund with the purpose of paying bribes to secure contracts, customers and design-wins. The tactic, though illegal, is not uncommon in tech companies and may lead the way for several other investigations of the same manner.

Quite why Mattes was subsequently hired by EDS/HP can possibly only be answered by HP themselves. Clearly though, Mattes's threat to "Whitewash" statements looks to be the actions of someone who doesn't fancy another police probe and prefers to keep matters "in house".

PS. Another revealing audio tape will be broadcast soon on Youtube.

CUSTOMERS INCENSED BY POOR HP PRODUCTS AND SERVICES - "USELESS COMPANY"

Posters on the HP support message boards are voicing their disgust with poor hardware, "incredibly horrible support" and an overall "NIGHTMARE experience".

Los says, "I'm posting here because I am SOOOO mad at HP, I could scream. There IS no good option to voice my opinion to management found on the website and all my attempts to talk to management have failed miserably. So here is related my experience with my TX2Z laptop to date:

Where to begin? Foremost, I hope this experience can effect change on HP's part for the betterment of future customers. I almost certainly will not choose HP in the future unless this complaint is dealt with in a professional and personal manner."

fflinstone reply, "DITTO - FROM THE SUPPORT TO THEIR PART AVAILABILITY - NOW I AM STUCK WISHING I WENT WITH DELL OR MAYBE A USED MACBOOK. IF SOMEONE TELLS YOU THAT HP DOES NOT CARE - BELIEVE - AND CONSIDER YOUSELF WARNED."

Los response, "I am indeed attempting to offer "user-to-user support". Here are my support tips to other users:


1) don't buy HP

2) if you did buy HP, good luck getting help if you ever need it

3) if you do need help, DEMAND a US support number!!

4) if the answer sounds ridiculous, hang up and try again... repeat

5) don't bother trying to get to any "manager"; it is a fruitless waste of time and energy
"

andrewkerr says, "I have the same problem as you are. Currently the Notebook is going to HP service center. I have seen lot of the same symptom complain on forums out there. I have decide to buy a new notebook and will never buy a HP notebook forever. Bad service and bad product with no defect warranty. So bad. "

staceylmo3 says, "I am very disappointed with HP's customer service and will NEVER EVER buy another HP product. "

phobo86 says, "I completely agree. I AM NEVER BUYING ANY PRODUCTS FROM HP EVER AGAIN!!!"

Noemi says, "I have a TX1420ca which has wifi issues and HP repaired it once but the problem returned. I am not happy! I bought a ASUS because THEY CAN BUILD A COMPUTER THAT WORKS! This HP has to be one of the BIGGEST LEMONS ever sold the public!"

wcsolstice says, "Will be buying another laptop shortly for my other child. Won't be an HP.

Goodbye HP. Never again, unless I see some customer service start to happen.

I have 20 years of computer experience and have managed networks, websites, servers, etc. This is not a case of customer error, just bad product.

I suggest that the rest of you members of this club post your issues everywhere you can on the web. Make HP come good or lose their market share.

Shame on you HP."

AND

"I am experiencing the same video problem as many others and am just posting my frustration with HP computers. What a useless company that takes advantage of poeple with shoddy products. Big disappointment. I should have stayed with the Sony Vaio or Mac. "

HP admits wireless laptop problems

AFTER sticking its fingers in its ears and going la-la-la really loudly, HP has finally admitted that there are problems with the built-in Wi-fi on its 6000 and 9000 series Pavilion notebooks.
For a while the HP forum, had been all a-buzz with problems about the lappies' Wi-fis not working.

The wireless card detected the network with all the efficiency of a blind person trying to find a black cat in a dark room that was not there.

However there had not been a dicky bird from HP until hacks at ZDNet wrote an attack on the outfit for ignoring its users.

Source: http://blogs.zdnet.com/Berlind/?p=863

FURTHER JOB CUTS NOT RULED OUT AT HP ON UK'S FYLDE COAST

UNION leaders are fearing jobs could go at beleaguered EDS (HP Enterprise Services) in the Lancashire UK Fylde Coast area.

Concerns deepened yesterday as bosses at Electronic Data Systems (EDS) said they could not rule out job cuts.

The company, which employs hundreds of people at offices in Norcross, Peel Park and St Annes, was merged with Hewlett Packard (HP) earlier this year, leading to a restructuring of the firm. This led to 3,000 job losses both in the UK and abroad.

Union leaders claim HP plans to cut another 1,000 posts between January and April next year. In a letter to the Public and Commercial Services (PCS) union, HP bosses reportedly state "additional numbers" of jobs will be cut to meet "further efficiencies" across the UK. Unions are now planning a number of meetings with department bosses over the coming weeks.

They added they will ballot for industrial action if EDS want to make compulsory redundancies.

HP - "HAZARDOUS PRODUCTS" - GREENPEACE

Greenpeace activists climbed to the top of HP's global headquarters and painted the message "Hazardous Products" in big, bold letters on the roof.

The message, applied using non-toxic children's finger-paint, covered over 11,500 square ft. Instead of making progress on phasing out toxic chemicals from their products, HP continues making excuses.

They are backtracking on their commitment to eliminate PVC plastic and brominated flame retardants (BFRs) from their products by the end of 2009.

HP silent on Mass Consumer Problems with Core i7-based Elite Pavilion PCs

from: http://www.channelregister.co.uk/2009/09/29/hp_core_i7_glitch/

Hewlett-Packard customers are up in arms about a major glitch affecting the company's Core i7-based PCs.

A HP forum containing a shedload of gripes about the technical cockup - that some suggest may have been caused by a defective motherboard - runs to over 100 pages.

A Regular reader said that HP's line of Intel Core i7 CPU-loaded computers were locking up, freezing and regurgitating blue screens of death. He added that HP's Elite Pavillion Series appear to be particularly hampered by the nasty glitch.

According to the forum, HP has been forced to ship out replacement units to lots of unhappy customers, but for many the switch of kit isn't working and they're repeatedly being hit with the same problem.

EDS (HP ENTERPRISE SERVICES) NOW EFFECTIVELY WORTHLESS?

Nearly 18 months since HP bought EDS for a massive $13.9 Billion and the future looks bleak for HP.

It is common knowledge that EDS has effectively been keeping HP afloat for the last few months on a fixed diet of hefty existing EDS contracts. Unfortunately for HP it looks like a number of high income UK Government contracts seem to be coming to an end.

EDS hasn't exactly endeared itself to the UK with a number of high profile clangers which has resulted in numerous data protection breaches on highly lucrative contracts such as the DWP, MOD and HM Prison Service.

The fall-out from all this appears to show HP Enterprise Services (HP's Enterprise replacement for EDS) losing these contracts. It doesn't need Columbo on the case to foresee the knock-on effect this could have on HP as a whole.

We know at least one unlucky shareholder who is already looking to ofload his shares.

HP STOCKS AND SHARES CRASH

HP stocks have taken a battering on Wall Street. Hewlett Packard recently changed disgraced EDS's company name to HP Enterprise Services in what seems to be an attempt to brush EDS's shameful historical performance under the carpet.

The order of EDS's (HP Enterprise Services) shame runs as follows:-

Taken from Wikipedia

In November 2001, a £300 million PFI project to supply the UK's Ministry of Defence with a payroll system encountered serious problems which threatened to stop the pay of over 30,000 personnel. EDS (HP Enterprise Services) could not deliver the system and was allegedly rescued by a government bailout.

In December 2003, EDS (HP Enterprise Services) lost a 10-year £3 billion contract to run the UK Inland Revenue IT services after a series of serious delays in the payment of tax credits, the contract instead being awarded to the company Cap Gemini. EDS (HP Enterprise Services) had operated systems for the Inland Revenue since 1994 but the performance of its system had been low, causing late arrival of tax credit payments for hundreds of thousands of people.

In 2004, EDS (HP Enterprise Services) was criticised by the UK's National Audit Office for its work on IT systems for the UK's Child Support Agency which ran seriously over budget causing problems which led to the resignation of the CSA's head, Doug Smith. The system's rollout had been two years late and following its introduction in March 2003 the CSA was obliged to write off £1 billion in claims, while £750 million in child support payments from absent parents remained uncollected. An internal EDS (HP Enterprise Services) memo was leaked that admitted that the CSA's system was "badly designed, badly tested and badly implemented". UK MPs described it as an "appalling waste of public money" and called for it to be scrapped.

In 2006, EDS' (HP Enterprise Services) Joint Personnel Administration system for the RAF led to thousands of personnel not receiving correct pay due to "processing errors". EDS (HP Enterprise Services) and MoD staff were reported to have "no definitive explanations for the errors".

In September 2007 EDS (HP Enterprise Services) paid $500,000 to settle an action by the US Securities and Exchange Commission regarding charges related to overstatement of its contract revenues in 2001–2003. At the time these caused a fall in share prices in 2002 which led to legal action against EDS (HP Enterprise Services) from US shareholder groups.

In 2007, British TV company BSkyB claimed £709m compensation from EDS (HP Enterprise Services), claiming that EDS' (HP Enterprise Services) failure to meet its agreed service standards resulted not just from incompetence, but from fraud and deceit in the way it pitched for the contract.

In 2008, Her Majesty's Revenue and Customs is still waiting for compensation from EDS (HP Enterprise Services) after settlement on failed delivery of IT services.

In October 2008 it was reported that a Ministry of Defence hard drive potentially containing the details of 100,000 Armed Forces personnel could not be located by EDS (HP Enterprise Services).

HP-EDS to lose giant DWP desktop contract to Fujitsu

HP is set to lose a desktop management contract with the Department for Work and Pensions, after Fujitsu was named preferred bidder for the deal.

The deal represented the largest part of EDS’s £3bn work with the DWP. EDS was acquired by HP in 2008.

Fujitsu now looks likely to take the deal, after being named preferred bidder, but the government will take its final decision early next month.

No value has been put on the new deal, but it is thought to be over a billion pounds.

Morale at EDS is reportedly heavily affected by extensive job cuts as well as a pay freezes, and in November HP narrowly averted a strike by 1,000 ex-EDS workers at the DWP. Fujitsu is also embroiled in its own strike, over planned redundancies, and changes to pay and pensions.

The DWP is set to put integration and application services work out to tender, and last year HP-EDS and Fujitsu both lost out on deals for ID cards and the biometric passport database.

Tola Sargeant, research director, at TechMarketView, said there “can be no doubt” that losing the deal is a “significant blow” to HP.

EDS’ work with the DWP has faced controversy in the past, after £450 million was spent on a failed Child Support Agency system, which had over 500 faults. HP could not immediately comment.